SW
Shaun W

1 reviews | Active since Oct 2021

25 Oct 2021, 20:02

Excellent Customer service K.O

After a terrible loadshedding experience, i lodged a claim with momentum and was assisted by Kerianne Ogle. Kerianne was extremely helpful, friendly & persistent in reaching me to swiftly process my claim. Kerianne is the definition of delivering good customer service, the service was that good i told her that if i ever have a claim again that is related to her department i want to be assisted by her, she went as far as letting me know that if there is any assistance or info i require she will be more than happy to assist.

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Replies (1)
Momentum Insure
Momentum Insure's reply25 Oct 2021, 20:05
Official
Good evening Shaun. What a fantastic compliment! It is so heart-warming to hear how you feel about the Momentum brand. We always strive for service excellence, and to give you our client only the best. Thank you for insuring with Momentum.
We will share your acknowledgement Kerianne and team.
Have a wonderful evening :-)
Kind Regards
Brenda