JC
Jacqui C

1 reviews | Active since Aug 2015

05 Aug 2015, 06:01

Excellent customer service from Fabian Naidoo

Fabian Naidoo a Personal Claims Advisor at Momentum - short term life Insurance provided excellent service from the time my car accident was reported to the time my claim was concluded. He provided feedback continuously throughout the process so I knew what was happening. My claim was settled the same day when the Financial Institution provided the settlement value. Thank you Fabian for the friendly, professional and exceptional service and for the advice. Wish all customer service was this way!!!!

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Replies (1)
Momentum Insure
Momentum Insure's reply07 Aug 2015, 09:32
Official
Hello jacquicarty7,

Thank you for sharing the delightful feed-back about your recent claim experience with us.

We are equally thrilled to know that there are members of our team living our core values of accountability and excellence in our interactions with our clients!

I will ensure that for the handling of your claim Fabian receives your acknowledgement and well-deserved recognition :-)

Kind Regards
Qhakazile
Customer Relations Team