AM
Ayanda M

1 reviews | Active since May 2019

24 Feb 2021, 15:33

Excellent customer service

I would like to thank Mokgadi Koolo from Momentum short term insurance claims department for an excellent service. Mokgadi has been humble, patient and pay attention to detail when she was dealing with my claim. She was able to explain to me until i am clear. When she couldnt3 get hold of me she kept on phoning until she reached me. Never irritable or annoyed when i want to be clear on something. We want people like you Mokgadi in this industry who values the customer and understand we are important and dont understand the insurance language.

Also to my insurance Momentum big thank you for living up to your promises.my claim was hasdle free and on time. I pride myself to be a momentum customer Regards Ayanda mangcotywa

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Replies (1)
Momentum Insure
Momentum Insure's reply24 Feb 2021, 15:54
Official
Good afternoon Ayanda.
Thank you for trusting us with your assets. It makes us happy to know that our staff assisted with your claim in a kind and efficient manner. Thank you for the compliment and keep flying the Momentum flag up high.
We are looking forward to a long lasting relationship.
Kind regards
Qhakazile