MN
Melisizwe N

1 reviews | Active since Mar 2009

13 Nov 2015, 11:30

Excellent Customer Service

I would like to commend Momentum Short Term insurance for taking pride in servicing me as if I'm their only customer. Claims Department Team - Ms Kgaogelo Masenamela lived up to their promise. She was hands on and very friendly from the word go when I made a claim. She was very punctual, thorough and very informative throughout the entire process. Followed up and assured me that all was in order.<br> <br> She came to my rescue from getting my car assessed, repaired and even organised me the courtesy car with a simple email.<br> <br> You have an asset in her, please look after her because with such potential and attitude she will be an investment to other firms.<br> <br> I take a bow, she is a SERVICE CHAMPION!!! :))<br> <br> Best Regards

0
Replies (1)
Momentum Insure
Momentum Insure's reply13 Nov 2015, 12:03
Official
Hello metla,

Wow! Service Champion she is!

Thank you for taking the time to provide such positive feedback.

I will make sure that Kgaogelo gets the necessary recognition :-)

Kind Regards
Qhakazile
Customer Relations Team