excellent customer service

i called in regarding a claim for my car and could not get an agent to speak to and left my details. lindiwe Radebe called me back and i made my claim on friday 21/08/2015. took my car for assessment monday 24/08/2015 and later that day lindiwe sent me an sms confirming that she has received the qoute from assessors and she will call me with the outcome of the claim. on wednesday the 26/08/2015 she called me confirming that claim has been approved. she was very friendly and patient. she is surelly an asset to her company.you rarely get good customer service these days. excellent staff to lindiwe and momentum.