1 reviews | Active since Mar 2019
Excellent Claims process from Momentum
I would like to share the good experience I had with the claim process from Momentum. (Claim number C***3635)
I was involved in a car accident on the 18th of August 2018. From the bottom of heart I would like to thank Palesa Muchanga for the good service she provided, the level of respect she showed when speaking to my father Mr AT Lesenya (policy owner) my father said he felt like he was talking to his own daughter. She guided my father through the whole process. When she spoke to me Ntumiseng (the driver) I was still traumatized and she sympathized with me.
Palesa both my father and I would like to offer our thanks to the way you handled our insurance claim, the prompt responses, sympathy, professionalism and the list is endless.
Momentum has an excellent claims process, it is fast and has a smooth claim process. Courtesy was available while I was at the accident scene, Settlement of the claim was done within 7 working days. I have previously referred a friend to change his Insurance to momentum and I making a promise to advice and refer everyone I know to change short insurance to momentum.
Thank you arranging the trauma counseling it is highly appreciated.
I should have a new car to insure next week and my father will make contact
Kind Regards Ntumiseng Lesenya and Father.
What a lovely compliment to start the day with. Thank you for taking the time to share your experience with us. Being in an accident can be very traumatic and we are so humbled to know that our clients are assisted in a respectful and efficient manner. Thank you for being a loyal customer and we will share your acknowledgement with Palesa.
Have a warm day and keep flying the Momentum flag high!
Kind regards
Qhakazile
What a lovely compliment to start the day with. Thank you for taking the time to share your experience with us. Being in an accident can be very traumatic and we are so humbled to know that our clients are assisted in a respectful and efficient manner. Thank you for being a loyal customer and we will share your acknowledgement with Palesa.
Have a warm day and keep flying the Momentum flag high!
Kind regards
Qhakazile
