aA
adriaansteenkamp A
1 reviews | Active since Apr 2016
06 Dec 2021, 09:05
Empty promises being made by consultants.
After 2Months we still being held in suspense in regards to being able to receive back our access fee after being involved in an accident 4th of October. Not only was our claim an uphill struggle right from the start all the way with unnecessary mistakes being made by personnel and endlessly holding on the line waiting to be assisted to the point when we got our vehicle back. Now we back in the same boat to claim back our access fee and not willing to go the same route as the initial claim for repairing our car.
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
06 Dec 2021, 10:01Good morning Adriaan.
Thank you for bringing this matter to our attention. Please allow us an opportunity to look into the concerns raised and we will contact you.
Kind Regards
Brenda
Kind Regards
Brenda
Momentum Insure's reply06 Dec 2021, 10:01
Official
Good morning Adriaan.
Thank you for bringing this matter to our attention. Please allow us an opportunity to look into the concerns raised and we will contact you.
Kind Regards
Brenda
Kind Regards
Brenda
aA
adriaansteenkamp A's updateReviewer Update
21 Dec 2021, 21:07It seems like "an opportunity" happens in monthly intervals and ongoing empty promises to be contacted at Momentum and you Brenda reflects the very same thing my complaint is about. Im definitely considering switching insurance when the opportunity arises and would also advise others entering the market to stay away for sure.
aA
adriaansteenkamp A's update21 Dec 2021, 21:07
Reviewer Update
It seems like "an opportunity" happens in monthly intervals and ongoing empty promises to be contacted at Momentum and you Brenda reflects the very same thing my complaint is about. Im definitely considering switching insurance when the opportunity arises and would also advise others entering the market to stay away for sure.