SE
Sebastien E
1 reviews | Active since Apr 2018
17 Aug 2023, 11:15
Drop it like its hot.
For seven years I was insured with Momentum. I used to be a happy customer but man how they let me down now. Beginning this winter I had storm damage on my building whereby a beam was cracked. Some ***** company called Digicall did the assessment without any adequate equipment to do so. They made a report full of contradictions whereby the claim was rejected. I asked for a 2nd opinion and the assessor requested a engineer. That person never came and eventually, Momentum rejected the claim. Now Momentum said I should go legal to fight it. They know of course that the legal costs don't make sense compared to the cost of the claim. Bunch of ******!
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Replies (1)Momentum Insure's replyOfficial
17 Aug 2023, 12:44Good afternoon Sebastien..
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.Kind Regards
Qhakazile
Momentum Insure's reply17 Aug 2023, 12:44
Official
Good afternoon Sebastien..
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.Kind Regards
Qhakazile
