DOUBLE Debited and waiting for a refund

Item: Momentum Insure
Rating: 1
Author: Mark R

<p>On the 1st August I was DOUBLE Debited for my insurance in error. I am still waiting for my refund. It is easy to steel peoples money but not so easy to give it back. I expect payment to be made today with intrest</p>

Helpful (0)

Replies (2)

Momentum Insure's replyOfficial

07 Aug 2017, 07:13

Hello Mark,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE

Momentum Insure's reply07 Aug 2017, 07:13

Official

Mark R's updateReviewer Update

09 Aug 2017, 10:13

Good Day, What is the status of this? Still awaiting for a refund

Mark R's update09 Aug 2017, 10:13

Reviewer Update

Good Day, What is the status of this? Still awaiting for a refund