Don't trust momentum

Momentum has failed me again. I had an incident 2 weeks back and it's still not sorted. I spoke to Cedric and Promise whom I explained to that I spent R3240 because momentum left me to either be ****ed or ****d because all they wanted was to get the car to the repairer of their choice.

They apologised for their bad bad service. Momentum offered me R600 toat first saying it's the maximum towing fee they can give me,even when I told Cedric that nobody asked if I was safe or had accomodation. I explained that Outsurance spent R2500 on me and I'm not even their client.so I asked that they review the amount. They still negotiated came back to me R1300 as they said includes the accomodation fee they should have offered me when I got stuck. I feel they should match Outsurance in value. I had to get help from random strangers who could have have done anything to me. The stress I experienced at 1 am was appalling but I had insurance with momentum. To date I am still receiving bar service as they feel that my safety is worth R1300 only because I refused the R680. Momentum employees gave me different information and excuses as to they still negotiating. They should match Outsurance because I am their client and I trusted them. And now suddenly am sent the assistance information. Why isn't that they send me this information on inception of the policy ? Now that it is convenient for them not to pay me for the towing fees I incurred under their cover I'm now being sent all this information