IE
Ilane E
1 reviews | Active since May 2011
04 May 2021, 08:35
Don't ever use Momentum insurance, they are dishonest.
I phoned in March 2021 to change my physical address, they then said my new installment would be R626, then they sent my new schedule with the amount of R641.72, I then rep**** and said on the phone you said the amount would be R626, they kept on ignoring my emails, the deducted R637.58 on 01/04/2021 and then increased it to R655.44 on 03/05/2021. This company is *****ing money from their clients!!!!
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Replies (2)
Momentum Insure's replyOfficial
04 May 2021, 08:51Good morning Ilane.
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you shortly to assist.
Kind regards
Qhakazile
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you shortly to assist.
Kind regards
Qhakazile
Momentum Insure's reply04 May 2021, 08:51
Official
Good morning Ilane.
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you shortly to assist.
Kind regards
Qhakazile
We are sorry to hear that you are not getting satisfactory results on your request. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you shortly to assist.
Kind regards
Qhakazile
IE
Ilane E's updateReviewer Update
18 May 2021, 13:27They phoned me and said that they would refund me within 72 hours, I am STILL waiting!!! Terrible service
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Ilane E's update18 May 2021, 13:27
Reviewer Update
They phoned me and said that they would refund me within 72 hours, I am STILL waiting!!! Terrible service