EE
Eezy E
1 reviews | Active since Mar 2012
20 Apr 2022, 10:59
Do not take out household insurance with Momentum.
I have been asking them for urgent assistance since last night. When I called their 24 hour emergency help line, there was just no answer. I emailed them, they responded once and are now completely ignoring me. Why bother with a 24 hour line if no one answers. Why bother with an email service if your emails get ignored.
Helpful (0)
Replies (3)0
Replies (3)EE
Eezy E's updateReviewer Update
20 Apr 2022, 10:57Your relevant department is wasting my time. here is my claim 778/956245 number. I am requesting for my query to urgently be attended to. This is the last claim I am lodging with Momentum. I will cancel my policy after this. your service is slow and poor.
EE
Eezy E's update20 Apr 2022, 10:57
Reviewer Update
Your relevant department is wasting my time. here is my claim 778/956245 number. I am requesting for my query to urgently be attended to. This is the last claim I am lodging with Momentum. I will cancel my policy after this. your service is slow and poor.
Momentum Insure's replyOfficial
20 Apr 2022, 11:06Good morning Eezy.
Thank you for bringing your concerns to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into this matter and we will contact you.
Regards
Brenda
Thank you for bringing your concerns to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into this matter and we will contact you.
Regards
Brenda
Momentum Insure's reply20 Apr 2022, 11:06
Official
Good morning Eezy.
Thank you for bringing your concerns to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into this matter and we will contact you.
Regards
Brenda
Thank you for bringing your concerns to our attention, we are sorry to hear that you are not happy with the service received. Please give us an opportunity to look into this matter and we will contact you.
Regards
Brenda
EE
Eezy E's updateReviewer Update
20 Apr 2022, 12:31You are taking very long to investigate
EE
Eezy E's update20 Apr 2022, 12:31
Reviewer Update
You are taking very long to investigate