Do not let them appoint Silvex on your claim.

I have a claim where my items were damaged due to the load shedding. Silvex was appointed to my claim to come and take my items to assess the items for the claim. Two different people from Silvex contacted me to get the items and an arrangement was made for the items to be pick up. The person stopped at our offices to pick it up and named my surname for the items. Silvex does not have the items and does not know where my items are and they are saying they never sent anyone to pick up the items. Now i am being investigated when i do not have my items or my damage report and i am the one that is losing financially.

Please use different service providers, because this is not the first or last complaint against Silvex.