GB
Gert B
1 reviews | Active since Aug 2016
18 Feb 2022, 20:24
Do not insure with this company!
Utterly useless
Had lighting strike damaging water pipes in house. Wrote mail to assist which wasn't actioned nor they bother to reply.
When phones I just got transferred from department to department. Had two people committing to get back to me which they didn't do. Took me over an hour to get claim registered.
Eventually got plumber out, he could only continue once Momentum approve from their side which they didnt do in time so have to wait another day.
Phoned emergency contact, guy told ne that unable to assist from my side and I need to understand that they have already closed at five. SHOCKING!
Still not resolved as I'm writing thus mesaage.
Fail on so many levels
Helpful (0)
Replies (1)0
Replies (1)Momentum Insure's replyOfficial
18 Feb 2022, 20:34Good evening Gert.
Thank you for bringing this matter to our attention. We have escalated your concerns to our service provider for further assistance.
Kind regards
Qhakazile
Thank you for bringing this matter to our attention. We have escalated your concerns to our service provider for further assistance.
Kind regards
Qhakazile
Momentum Insure's reply18 Feb 2022, 20:34
Official
Good evening Gert.
Thank you for bringing this matter to our attention. We have escalated your concerns to our service provider for further assistance.
Kind regards
Qhakazile
Thank you for bringing this matter to our attention. We have escalated your concerns to our service provider for further assistance.
Kind regards
Qhakazile
