DG
Doreen G

1 reviews | Active since Nov 2019

07 May 2025, 18:09

Dissatisfied

IF I COULD GIVE ZERO STARS, I WOULD. I JUST MOVED MY MEDICAL AID TO MOMENTUM TODAY AND ALSO MY CAR, I SIGNED UP FOR MY CAR 1 MARCH, I HAD ISSUES WITH THE BANK AND BOTH PREMIUMS WAS REVERSED FOR APRIL AND MAY ON MY CAR... I ASKED THEM TODAY IF THEY COULD PLEASE REINSTATE MY CAR INSURANCE... TO WHICH MOMENTUM REP**** THAT I NEED TO DO THE FULL UNDERWRITING AGAIN, FINE, I DID IT, AND THE PREMIUM NOW WENT FROM R1000 TO OVER R1800? ALMOST DOUBLE?? ARE YOU INSANE???? I JUST MOVED MY MEDICAL AID TO YOU BUT IF THIS IS HOW I AM TREATED I WILL CANCEL IT IMMEDIATELY. I WANTED EVERYTHING UNDER ONE ROOF, BUT CLEARLY MOMENTUM ONLY CARES ABOUT MONEY!

0
Replies (4)
Momentum Insure
Momentum Insure's reply08 May 2025, 08:05
Official
Good morning Doreen.
Thank you for bringing this to our attention, we do apologize for any inconvenienced caused to you.
Please give us an opportunity to look into this for you.
Regards
Brenda 
DG
Doreen G's update09 May 2025, 10:30
Reviewer Update
I am still waiting for some sort of call / feedback / explanation ect.....
DG
Doreen G's update13 May 2025, 12:50
Reviewer Update
And still im waiting
DG
Doreen G's update29 May 2025, 19:07
Reviewer Update
Its almost a month later.....