1 reviews | Active since Oct 2016

13 Oct 2016, 20:51

Disloyal insurance

<p>Have car insurance with Alexander forbes morethan a year n they decided to increase my premiums without claiming and wen I asked for my insurance to be reduced they give me run around. Called them repeatedly and always refer me to de consultant that fails to honour my time n efforts. Her name is sewela kgapana. Till today I'm still waiting for her phone call it's been two months now. I'm really disappointed with Alexander forbes now.</p>

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Replies (1)
Momentum Insure
Momentum Insure's reply14 Oct 2016, 09:38
Official

Dear Vinceman

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE