AA
Aslam A

1 reviews | Active since Feb 2014

04 Sept 2015, 12:57

Disgusting Service Once Again

My claim [Claim no. CP024225] was reported to Momentum STI on Friday the 21 August 2015 and it has not been resolved to date. It is now two weeks later and has resulted in more damage to my property.<br> <br> This is my second claim with Momentum in the past three years and once again I am given the run around for services that I am paying for. The last claim took three months to be processed.<br> <br> This will definitely be the last time that I deal with Momentum and will advise others not to as well.<br> <br> Due to this inferior service it has caused more damage to my property such as the walls [damp and cracked], damp tiles, damp dining room ceiling and shirting.<br> <br> Absolutely disgusted. <br> <br> Policy no.: MT960621<br> Claim no.: CP024225

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Replies (1)
Momentum Insure
Momentum Insure's reply04 Sept 2015, 14:16
Official
Hello aslama,

We agree with you, this type of frustration would certainly upset people who are serious about service. We are also very serious about service and that is why we would like to investigate this further.

Please give us an opportunity to look into this to assist you as quickly as possible.

Kind Regards
Qhakazile
Customer Relations Team