1 reviews | Active since Feb 2016
Disgusting Service from Momentum short term Ins
Arrived home from work on Monday 3 weeks ago to find some unwanted guests in my house!<br> <br> After being tied up, dragged through my house like a doll, i was left minus certain goods. Submitted a claim to my insurer, Momentum and was treated worse by the assessor than by the *******. On taking this up with Momentum they themselves admitted after listening to the tape recording that i had received unacceptable interrogation. HOWEVER be that as it may, i was still not reimburse and subsequently they have threatened to cancel my insurance if i persist anymore. My advice to ANY existing clients or would be clients, GOOD LUCK and the treatment you receive from Momentum will make your loss seems like a afternoon stroll!<br> <br> MOMENTUM I strongly suggest you apply the new insurance rule, TREAT YOUR CUSTOMER FAIRLY!!! And send all your assessors on Anger Management courses.<br> <br> Momentum, I feel strongly about your attitude and arrogance and your lack of empathy and i am sure i will be better off without you as my insurer! My ******* left me frightened and bewildered but my claims experience left me disgusted and feeling sorry for all existing Momentum clients. <br> <br> Stewart Macleod
We are really sorry for the traumatic ******* that you experienced at your home.As an insurer we have a responsibility to ensure that all claims are validated before finalising and we are sorry if you feel that this validation process did not meet your standards.
We will look into this matter and make contact with you ASAP.
Kind Regards
Tarron Bowers
Claims Support and Customer Relations Manager
We are really sorry for the traumatic ******* that you experienced at your home.As an insurer we have a responsibility to ensure that all claims are validated before finalising and we are sorry if you feel that this validation process did not meet your standards.
We will look into this matter and make contact with you ASAP.
Kind Regards
Tarron Bowers
Claims Support and Customer Relations Manager
