sK
shireen K
1 reviews | Active since Nov 2013
20 Feb 2024, 15:30
Disgusting service from Momentum Insurance
Unbelievable disgusting service from Momentum on my home insurance. I logged my claim in December and to this day my roof still has holes in. The consultant named Caitlin Stroud is literally ignoring my emails. I keep calling as if I don't pay an arm n a leg for my insurance. Its like I'm begging for help! I have made endless calls to Momentum! I will never ever recommend them for home or car insurance. Absolute ******* service
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Momentum Insure's replyOfficial
21 Feb 2024, 07:53Good morning Shireen.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this matter and we will escalate to a team manager to assist.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this matter and we will escalate to a team manager to assist.
Kind Regards
Qhakazile
Momentum Insure's reply21 Feb 2024, 07:53
Official
Good morning Shireen.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this matter and we will escalate to a team manager to assist.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this matter and we will escalate to a team manager to assist.
Kind Regards
Qhakazile