vP
vee P

1 reviews | Active since Feb 2014

16 Jan 2023, 10:21

Disgusting service

I wish there was a zero rating. It is over 1 month later and i am still awaiting payment from momentum short term insurance. My claim was finalized last week. Please change your turnaround time from 24 to 48 hours to 24 to 48 days or longer. Apalling service.

0
Replies (2)
Momentum Insure
Momentum Insure's reply16 Jan 2023, 12:31
Official
Good afternoon Vee. 
Thank you for bringing this matter to our attention. We have referred your concerns to the relevant team and we will call you to assist.
Kind regards
Brenda 

vP
vee P's update16 Jan 2023, 12:33
Reviewer Update
Thank you but my claim has been finalized and i have been paid out. It just took a while to reflect on my side. Thank you for your support