Disgusting Service

If I could give this company half a star I would. I have been trying to get someone in Momentum to come back to me about a fridge claim for a month. I have emailed them (Elsie Mothapo) and got no reply on two occasions. I have emailed there complaints department and have not received a reply. Quite a bit of irony in that one. I used the Momentum App and it stated someone would be in touch with me...... I am still waiting for that person. Its a disgrace. Vey sharp to get the debit order taken off but that's about the only service that happens. Time to look for an alternative insurer. I am not the only one with this problem either, people in the company that I work for who I advised to use them have also had problems. HOW EMBARRESSING FOR ME.