Disgusting Service

Disgusting Service, attitude and Poor excuses for claim rejections.

If you are the type of person that enjoys frustration and Having claims rejected, then this insurance is for you. So, if you live on the same planet that AF insures their clients, it seems apparently form their responses to a claim that storms DO NOT CAUSE damages to a property, and this being Hail Storms. It seems that after an assessor reports back of damages to property, after a claim submission, after the storm has done its damage, they reject the claim because of the damages that were caused. If you are insured with them, make sure that if any damages do occur inside you home, the exterior of the property is still in Perfect Condition when the assessor comes to visit, because if the exterior was damaged which then led to damages inside your home, you have no chance of a successful claim. Just ask Asanda Mapukata from Alexander Forbes Insurance