1 reviews | Active since May 2009
Disgusting service
<p>Today 12 December 2016 I received the worst service ever from Alexander Forbes a company that I pay every month without fail and I get to deal with a consultant name "TEBOHGO" who didnt want to give me her surname ,she is a rude and ******** person if this is how Alexander Forbes makes their consaltants speak to clients ,then I think they do not deserve any business from us hard working South Africans.</p>
Dear Ashley
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Dear Ashley
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
So it's been more then 2 months down the line and still no response not even a call from Alexander forbes to address this matter, that's what they think of their customers that it will blow over , so Alexander Forbes if I don't get an apology and the service consultant isn't changed on my policy, I will move my policy and take all the clients I referred to your company with me and I will make sure everybody knows about the bad customer service.
So it's been more then 2 months down the line and still no response not even a call from Alexander forbes to address this matter, that's what they think of their customers that it will blow over , so Alexander Forbes if I don't get an apology and the service consultant isn't changed on my policy, I will move my policy and take all the clients I referred to your company with me and I will make sure everybody knows about the bad customer service.