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Unathi S

1 reviews | Active since Jun 2011

21 Oct 2016, 17:28

Disgusting Customer Service

<p>Involved in car accident at 7:20am . Contacted Alex Forbes Insurance shortly after 8 . Still no assistance and still stranded without the car hire vehicle being arranged. </p> <p># badcustomerservice.</p> <p>#ZaneleMahlangu should be fired</p> <p># Sizwe Masango should be fired</p> <p># Disgusting Customer Service culture at Alex Forbes</p> <p> </p>

0
Replies (1)
Momentum Insure
Momentum Insure's reply24 Oct 2016, 08:28
Official

Dear Unathi

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE