Disgusting and *********** service

This has been, without a doubt, one of the worst service experiences I’ve ever had. From unnecessary delays to losing track of my vehicle, I’m honestly shocked at the level of incompetence and dishonesty I've encountered.

About a week ago, my vehicle was towed after an incident. I was informed it was taken to Mt Edgecombe. Then, on Monday, I received a call asking me to return home so the vehicle could be assessed — clearly indicating they had no idea where it actually was.

After going through all the required admin to get the vehicle assessed, I was told it had been moved from one panel beater to another and that absolutely nothing had been done. It's been a week now and im still unsure where my car is.

I’m beyond frustrated — Momentum, this is simply unacceptable.