MB
Magdalena B

1 reviews | Active since Mar 2014

09 Mar 2015, 15:50

DISCUSSED WITH THE TREATMENT AND HELP

I have lodged a claim against one of your clients on 04/02/15 for the reason that your client reversed out of a parking bay into my car. I have been making numerous calls to your *** number of which no one can assist me. <br> <br> Your client did not register my claim as he is telling me that he did not see me. HELLO you reversed out of a parking bay.<br> <br> It was your clients' fault and I need my car fixed ASAP as this has been dragging for some time now. I can not think that any person will be happy with this treatment. Your clients' car is already fixed but I still have to drive around with a car that your client damaged.<br> <br> I have thought of taking out Alexander Forbes Insurance but in my life I will not as the service you receive is unacceptable.<br> <br> Maybe this will make some people realize what is going on around them. Insurance is there to make life easier not to make it more difficult then what it already is.

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Replies (1)
Momentum Insure
Momentum Insure's reply10 Mar 2015, 12:00
Official
Hello DaleenBotes,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE