mM
mosimad M
1 reviews | Active since Dec 2016
27 Feb 2025, 11:31
Disappointment
I have been with Momentum for more than 10 years, so last month January according to them they did not get the premium, I was involved in an accident Monday and Tuesday, They asked me to take the cars for assessment when I arrived there I was told I could not drive the car the way it was, I requested the courtesy can which was declined due to one premium that was not paid, yesterday they deducted the money, what do I do in this case, I am so disappointed with every thing and I want my car to be fixed,
Helpful (0)
Replies (3)0
Replies (3)
Momentum Insure's replyOfficial
27 Feb 2025, 11:45Good morning Mosima.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Momentum Insure's reply27 Feb 2025, 11:45
Official
Good morning Mosima.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
mM
mosimad M's updateReviewer Update
27 Feb 2025, 12:20Thank you
Your prompt response regarding the claim will be appreciated as now I am risking my life because of someone not doing their work, I got the email that they claimed to send yesterday so this is a bit unfair as I expected them to call me for non-payment of insurance, my car has to be repaired as soon as possible as my policy was not canceled or anything if it was canceled why deducting my money now,
Your prompt response regarding the claim will be appreciated as now I am risking my life because of someone not doing their work, I got the email that they claimed to send yesterday so this is a bit unfair as I expected them to call me for non-payment of insurance, my car has to be repaired as soon as possible as my policy was not canceled or anything if it was canceled why deducting my money now,
mM
mosimad M's update27 Feb 2025, 12:20
Reviewer Update
Thank you
Your prompt response regarding the claim will be appreciated as now I am risking my life because of someone not doing their work, I got the email that they claimed to send yesterday so this is a bit unfair as I expected them to call me for non-payment of insurance, my car has to be repaired as soon as possible as my policy was not canceled or anything if it was canceled why deducting my money now,
Your prompt response regarding the claim will be appreciated as now I am risking my life because of someone not doing their work, I got the email that they claimed to send yesterday so this is a bit unfair as I expected them to call me for non-payment of insurance, my car has to be repaired as soon as possible as my policy was not canceled or anything if it was canceled why deducting my money now,
mM
mosimad M's updateReviewer Update
05 Mar 2025, 09:10Good morning, I have not heard anything from you regarding my claim
mM
mosimad M's update05 Mar 2025, 09:10
Reviewer Update
Good morning, I have not heard anything from you regarding my claim