disappointment

<p>I am so disappointed at Momentum because of the service thry offered me. Why does the insurance have roadside assistance if they can't even help people who are desperately in need? Why not train their consultant to deal with customers when in desperate need? There was a huge hail storm in bloemfontein and my vehicle got damaged and when I called in for help a guy called Mduduzi offered me the worst service ever, I even hung up the phone and just cried. I was traumatized because of the experience and what he did was offer me more problems. I am still not okay and I cant use the car if I don't know if it's okay.Thank goodness for other motorists who assisted me to get home safely. I am seriously thinking of changing my insurance. </p>