Disappointing Service: Momentum and Lynwood Spray Painters

My car was hit by a bus on 6 March 2020. Each time i asked the Momentum consultant for progress, i was met by a rude reply. Then Lynwood Spray Painter gave incorrect feedback about readiness of the car and i returned the car hire. Returning the car was also after a rude conversation from Momentum that i will have pay for the car if it is not returned though it before the due date and the car was not ready. Turns out that even the Momentum consultant was wrong. Her manager indicated that car extension was approved for everyone due to the lockdown. To date, i don't have proper feedback about my car, nor do i have car hired or mine. I paid R1 500 as "deposit" to Avis and only got just about R500 back. Apparently, the rest is for the car hire which i have been paying for already to Momentum. Disappointed is an understatement for both companies. CP178281