TM
Thobile M

1 reviews | Active since Mar 2017

10 Mar 2017, 06:22

DISAPPOINTING SERVICE

<p>I had a vehicle claim in january and investigations are being done. Through those investigations, no one keeps me informed. In process of those investigations I as the client get requested to do their admin and pay for those admin costs myself as the client. Which full reimbur*****t is required. </p> <p>My incident was an attempted hijack , how low can you people be by one of your investigators having to impersonate themself on social media as someone who saw me at place I wasn't at the day of the accident and hits on me , its insulting and honestly degrading as you basically telling me as a woman I asked for those guys to pull me over. Sies!!! </p> <p>Awesome service you say.. I won't be insulted by your people , you being *********** doesnt mean all of us are stupid.</p> <p> </p> <p>I request someone to comeback to me with good explanation. Treating customers Fairly you say, I will discuss this with my legal assistance and will take if further. </p>

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Replies (1)
Momentum Insure
Momentum Insure's reply10 Mar 2017, 07:47
Official

Hello Thobile

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE