tT
trammuki T
1 reviews | Active since Jul 2017
02 Aug 2021, 11:29
Disappointing claims experience
I am very much disappointed with the claims experience with momentum, every time I register a claim I struggle before it can be finalized, now I registered a claim I don't know what should happen now, is now 2 months for a fast track claim not be finalized on my side since no penal beater called me ND I was not called to be told anything.
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Momentum Insure's replyOfficial
02 Aug 2021, 11:36Good morning Thelma
Thank you for bringing your concerns to our attention.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and for that we apologize for the frustration caused. We have escalated this matter to the claims team manager who will be in contact with you to address your concerns.
Have a fantastic day!
Regards
Brenda
Thank you for bringing your concerns to our attention.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and for that we apologize for the frustration caused. We have escalated this matter to the claims team manager who will be in contact with you to address your concerns.
Have a fantastic day!
Regards
Brenda
Momentum Insure's reply02 Aug 2021, 11:36
Official
Good morning Thelma
Thank you for bringing your concerns to our attention.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and for that we apologize for the frustration caused. We have escalated this matter to the claims team manager who will be in contact with you to address your concerns.
Have a fantastic day!
Regards
Brenda
Thank you for bringing your concerns to our attention.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and for that we apologize for the frustration caused. We have escalated this matter to the claims team manager who will be in contact with you to address your concerns.
Have a fantastic day!
Regards
Brenda