SP
Sibongile P
1 reviews | Active since Jul 2012
30 Jul 2024, 16:37
Disappointing.
I've been a loyal customer for 8 years and never claimed. I've never even received a payback or anything back for not claiming. Currently I'm not working, missed payments and they had a nerve to cancel the policy and said there's nothing they can do. Momentum treats customer like a number, no empathy or human touch. My hard earned money went to waste for the past 8years and now I'm thrown out like *******.
Helpful (0)
Replies (1)0
Replies (1)Momentum Insure's replyOfficial
30 Jul 2024, 18:04Good afternoon Sibongile.
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service.
Please give us an opportunity to look into this and we will reach out to you to discuss your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service.
Please give us an opportunity to look into this and we will reach out to you to discuss your concerns.
Regards
Brenda
Momentum Insure's reply30 Jul 2024, 18:04
Official
Good afternoon Sibongile.
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service.
Please give us an opportunity to look into this and we will reach out to you to discuss your concerns.
Regards
Brenda
Thank you for bringing this to our attention, we are sorry to hear that you are not happy with the service.
Please give us an opportunity to look into this and we will reach out to you to discuss your concerns.
Regards
Brenda
