CK
Carmencita K
1 reviews | Active since Sept 2022
09 Sept 2022, 19:40
Disappointed with follow through of service
CP465480MS Claim started off with good service but ended up with no feedback or email response to emails sent to momentum representatives (sent Monday am still no response by end of business Friday). It has resulted in frustration with me having to liaise with contractors and subcontractors; and my family and property put at risk . So so disappointing
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Replies (1)
Momentum Insure's replyOfficial
12 Sept 2022, 08:13Good morning Carmencita.
Thank you for bringing your concerns to our attention. We are sorry to hear that you haven't received any feedback on your claim.
We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you haven't received any feedback on your claim.
We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile
Momentum Insure's reply12 Sept 2022, 08:13
Official
Good morning Carmencita.
Thank you for bringing your concerns to our attention. We are sorry to hear that you haven't received any feedback on your claim.
We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear that you haven't received any feedback on your claim.
We have escalated this matter to a team manager to contact you.
Kind regards
Qhakazile