JB
Johan B
1 reviews | Active since Jan 2014
14 Jul 2022, 17:11
Disappointed momentum
Very disappointed in the way my claim has been handle. Always looking for excuses not to pay out the full claim. Should have stayed with satam.
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Replies (2)
Momentum Insure's replyOfficial
14 Jul 2022, 17:50Good afternoon Johan.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. We have escalated this matter to the claims team manager, who will be in contact with you tomorrow to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. We have escalated this matter to the claims team manager, who will be in contact with you tomorrow to address your concerns.
Kind regards
Brenda
Momentum Insure's reply14 Jul 2022, 17:50
Official
Good afternoon Johan.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. We have escalated this matter to the claims team manager, who will be in contact with you tomorrow to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. We have escalated this matter to the claims team manager, who will be in contact with you tomorrow to address your concerns.
Kind regards
Brenda
JB
Johan B's updateReviewer Update
14 Jul 2022, 18:08O please do.
JB
Johan B's update14 Jul 2022, 18:08
Reviewer Update
O please do.