mM
mbali M
1 reviews | Active since May 2015
10 Mar 2022, 18:15
Disappointed in claims department
Very disappointed with momentum when I joined this company it was all well now it claim time. The investigator is Dragging he's feet in the claim I have been sending email asking the update with regard the claim I had. he doesn't respond to me.
My house was recently broken in temporarily repair were done it about a month now. I have provided everything they requested all the supporting documents statements form police pictures letters u name it.
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Momentum Insure's replyOfficial
10 Mar 2022, 18:19Good afternoon Mbali.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. Please allow us an opportunity to look into the matter and we will contact you tomorrow morning to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. Please allow us an opportunity to look into the matter and we will contact you tomorrow morning to address your concerns.
Kind regards
Brenda
Momentum Insure's reply10 Mar 2022, 18:19
Official
Good afternoon Mbali.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. Please allow us an opportunity to look into the matter and we will contact you tomorrow morning to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. Please allow us an opportunity to look into the matter and we will contact you tomorrow morning to address your concerns.
Kind regards
Brenda