MT
Maropeng T
1 reviews | Active since Mar 2015
03 Mar 2015, 13:05
Disappointed
I am highly disappointed with Momentum after months of submitting a claim - NOTHING has been done till date! they don't call their customers back nor respond to their emails... appalling service, definitely moving my business elsewhere.
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Momentum Insure's replyOfficial
03 Mar 2015, 14:50Hello Maropeng30,
Thank you so much for bringing your concerns to our attention - this is by no means the level of service we should be delivering, and in this regard we apologize for the inconvenience and frustration you have experienced in the handling of your claim.
Further to my telephone discussion with you earlier, Karunai of our Legal Team is looking into your concerns and will contact you as a matter of priority with an outcome.
Kind Regards
Qhakazile
Customer Relations Team
Thank you so much for bringing your concerns to our attention - this is by no means the level of service we should be delivering, and in this regard we apologize for the inconvenience and frustration you have experienced in the handling of your claim.
Further to my telephone discussion with you earlier, Karunai of our Legal Team is looking into your concerns and will contact you as a matter of priority with an outcome.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply03 Mar 2015, 14:50
Official
Hello Maropeng30,
Thank you so much for bringing your concerns to our attention - this is by no means the level of service we should be delivering, and in this regard we apologize for the inconvenience and frustration you have experienced in the handling of your claim.
Further to my telephone discussion with you earlier, Karunai of our Legal Team is looking into your concerns and will contact you as a matter of priority with an outcome.
Kind Regards
Qhakazile
Customer Relations Team
Thank you so much for bringing your concerns to our attention - this is by no means the level of service we should be delivering, and in this regard we apologize for the inconvenience and frustration you have experienced in the handling of your claim.
Further to my telephone discussion with you earlier, Karunai of our Legal Team is looking into your concerns and will contact you as a matter of priority with an outcome.
Kind Regards
Qhakazile
Customer Relations Team