Diabolical service - avoid !
<p>Terrible service from AF after a burst geyser. Been a client for 20+ years and they take over a week to respond to a burst geyser. FOGI plumbing that they seem to outsource repairs too, is a disaster. They dont communicate, hire pathetic staff and cannot effect efficient repairs. All round diabolical service...AVOID people..I am now switching and after 10 days still waiting for full repairs. Eventually resorted to my own electiricians etc as Alexander Forbes prefer a hand off, we dont care kind of approach.</p>
Hello Bruce,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Hello Bruce,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Senior management are like the emergency call centre...NON EXISTANT...this is obvioulsy the new Alexander Forbes way, mess the loyal clients around.
Message received, busy shopping for a new insurance provider........
Senior management are like the emergency call centre...NON EXISTANT...this is obvioulsy the new Alexander Forbes way, mess the loyal clients around.
Message received, busy shopping for a new insurance provider........