SK
Sim K

1 reviews | Active since Mar 2022

03 Oct 2025, 13:53

Despite a farewell to Momentum as part of canceling my policy, Lauren Jones was a superstar ✨️ throughout the entire process

Despite a farewell to Momentum as part of canceling my policy, Lauren Jones was a superstar ✨️ throughout the entire process. She tried her best to retain me with the brand and went as far as getting a discount on my premium. Truly appreciate the effort to keep me as a client and is a true ambassador for the Momentum brand.

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Replies (1)
Momentum Insure
Momentum Insure's reply03 Oct 2025, 14:04
Official
Good afternoon Sim. 
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Lauren provided you with exceptional service throughout the process. She truly embodies the spirit of Momentum and goes above and beyond to support our clients. While we’re sorry to see you go, it means a lot that her efforts left a positive impression. Should you ever wish to return, we’ll be here to welcome you back with open arms. Wishing you all the best ahead! 
Kind regards
Qhakazile