SJ
Suzannah J

1 reviews | Active since Jun 2017

12 Mar 2026, 15:28

Deep Gratitude to Momentum Insurance & Norah Dirading for Exceptional Support

I would like to extend my deepest gratitude to Momentum Insurance for the incredible support and efficiency shown during one of the most stressful moments in my life.

After my loved one unexpectedly lost all their gadgets, we were overwhelmed and anxious — financially and emotionally. I feared the claims process would add even more stress, but Momentum proved the complete opposite.

A heartfelt thank you to Norah Dirading, who handled everything with compassion, patience, and absolute professionalism. She treated us like people, not policy numbers. Her warm communication, reassurance, and lightning‑fast turnaround made a painful situation so much easier to carry.

The claim was finalised far quicker than we ever hoped. Norah, your kindness and dedication truly touched us.

Thank you for restoring our peace of mind and showing us what genuine customer care looks like. Momentum, you are blessed to have her on your team.

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Replies (1)
Momentum Insure
Momentum Insure's reply12 Mar 2026, 15:45
Official
Hello Suzannah.
Thank you for sharing your feedback with us. We’re delighted to hear that your experience blew you away! We’re committed to excellent service and will make sure Norah is celebrated. 
Have a wonderful day!
Keep safe
Brenda
Keeping you safe on your journey to success.