PM
Pulane M
1 reviews | Active since Jun 2014
27 Jan 2023, 16:11
**************** and couldn't care less about customer retention
Momentum is slowly becoming such a terrible business. My premium was increased without any communication and when i asked that it is reviewed to be brought down, I am told that there is nothing that can be done. In this hard economic times, I am on my fifth year with them and I have never claimed, my car is depreciating but my premiums keep going high. My husband and I will source new insurance company that care about client retention and loyalty and keep it moving. Both my husband and I have 3 cars and household insured with this sham of a company for years but this is the thank you we are getting. Disgusting application of the TWC!!
Helpful (0)
Replies (1)0
Replies (1)Momentum Insure's replyOfficial
27 Jan 2023, 17:18Good afternoon Pulane.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will contact you to discuss your concerns.
Kind regards
Brenda
Kind regards
Brenda
Momentum Insure's reply27 Jan 2023, 17:18
Official
Good afternoon Pulane.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will contact you to discuss your concerns.
Kind regards
Brenda
Kind regards
Brenda
