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Ricardo L

1 reviews | Active since Feb 2016

16 Feb 2023, 10:55

Custormer service Momentun

I have tried for 3 days to get through to custormer service to book a claim. Also send a mail but with no response.

0
Replies (3)
Momentum Insure
Momentum Insure's reply16 Feb 2023, 12:08
Official
Good day Ricardo.
We are sorry to hear that you have been unbale to reach us. We will call you to assist.
Kind regards
Qhakazile
RL
Ricardo L's update16 Feb 2023, 21:35
Reviewer Update
Good day

I was in an accident with my car on Tuesday the 14th. I tried to call your call centre but I cant get through. Your messager or reception tried to put me through a consultant but calls keep on coming back. I also left my number to call me back but still as of now, no feedback.

This is pathetic. Luckily for me I could still drive to park the car.
I also send a mail to your complain department. If you have time check the mail and see what I had to say......
RL
Ricardo L's update17 Feb 2023, 12:24
Reviewer Update
Hellou

This is day 4 now, I tried to submit a claim. Still cant get through. Reception or masager tried to put me through with no success.... as mentioned day 4 now....

My car is damage... Pathetic from Momentum.
I submit a complaint on Momentum web as well, but who cares..... no feedback.

Policy MT***3