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vee P
1 reviews | Active since Feb 2014
31 Mar 2023, 13:07
Customer service
I had interactions with both Keoagili and Sue Naidoo recently... I give them 300% customer service. They are absolutely amazing, they tried to assist me to the best of their ability and beyond. Now this is what you call customer care. Thank you
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Replies (2)
Momentum Insure's replyOfficial
31 Mar 2023, 13:16Good afternoon Vee.
Wow! 300% customer service! Wonderful. Thank you for the compliment and being on this journey with us.
Kind regards
Qhakazile
Wow! 300% customer service! Wonderful. Thank you for the compliment and being on this journey with us.
Kind regards
Qhakazile
Momentum Insure's reply31 Mar 2023, 13:16
Official
Good afternoon Vee.
Wow! 300% customer service! Wonderful. Thank you for the compliment and being on this journey with us.
Kind regards
Qhakazile
Wow! 300% customer service! Wonderful. Thank you for the compliment and being on this journey with us.
Kind regards
Qhakazile
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vee P's updateReviewer Update
31 Mar 2023, 16:34At 12h52 i called to register a claim. Your agent promised to call me back. It is now 16h32, 4 hours later and i am still waiting. This delays my claim as we going into the weekend now. Shame, i had such positive responses in the past but this just throws all that out the window with 1 persons poor customer service. Please assist urgently.
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vee P's update31 Mar 2023, 16:34
Reviewer Update
At 12h52 i called to register a claim. Your agent promised to call me back. It is now 16h32, 4 hours later and i am still waiting. This delays my claim as we going into the weekend now. Shame, i had such positive responses in the past but this just throws all that out the window with 1 persons poor customer service. Please assist urgently.