CP201557

I’m highly disappointed from the poor service I’m receiving from Momentum and Platinum repairs submitted a claim for me phone the da 22 October 2020 phone was repaired but came but with some issues they took it but 1st tried to force me to pay a 2nd excess, the make empty promises every time I need feedback I was call them they make promises but never get back to me I’m currently sitting with a phone that battery life only last for 2 hours max

Spoke to a lady from Platinum repairs on Friday she send must hold on for da week try nd charge the phone wen it’s on 1% then they will call me on Monday it’s Wednesday today no one from Momentum or Platinum repairs has called me

I’m asking myself what will happen if a claim for bigger things if a claim for a phone can take so long with such poor service or momentum still the right place to trust with my assets