Continuous bad service from Momentum Insure Car and Home Assist

Momentum Insure Home Assist lacks professionalism and integrity, I requested assistance for electrical problem as I’ve been without electricity since last night and I logged a call in the morning and was told Mac’s plumbing and Electrical will come after an hour, it’s now over two hours waiting and when I call back the call centre drops my calls consistently so as I’ve called them 3 times and no one even bothers to find out if I’ve been assisted or not.

My fridge is overflowing with water and my food is rotting.