Continues poor service

My person claim for TV, was rejected after it was beaten by the lightning strike and it produced lines but assessors that it's wear and tear but my TV is only 2 an half years old, I don't understand why... wear and tear should be app**** on a fairly new TV set. According to me it simply means it has been used for a long time so the part had reached its life span. Can some explain why CP839019MP Show quoted text