DB
Danile B

1 reviews | Active since Feb 2022

24 Feb 2022, 17:14

Compliment for Lethukuthula Duze

Dear Ms. Cilo,

I have pleasure in writing you this review about my experience of the service I received from Ms Duze. On about the 18 February 2022 I launched a claim of my broken shower glass and I was assisted by Ms Duze in administering the claim.

I was particularly impressed by her efficiency, knowledge of policy provision and her regular feedback. Indeed Ms Duze on a couple of occasion during the claim process went an extra mile and called me in the evenings to provide me feedback and ensured that I was kept updated and happy with progress made.

She showed aptitude and speed in appointing assessors. Clearly she is on top of her game. Indeed I can happily report to you that she concluded my claim excellently.

It is staff members like Lethukuthula Duze who ensure that customers retain their business with Momentum.

Best Regards,

Danile Busakwe Policy Number: MT***3 Claim No. 340995MS

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Replies (1)
Momentum Insure
Momentum Insure's reply24 Feb 2022, 17:19
Official
Good afternoon Danile.
Thank you for sharing your experience with us. We are pleased to hear that Lethukuthula was there for you at the most time of need. Thank you for your continued business and for trusting us to help keep your possessions safe.We will make sure that she receives your acknowledgement.
Kind regards
Brenda