TM
Troy M
1 reviews | Active since Jun 2011
24 Jan 2023, 17:11
Complaint on Claim to Momentum Insure
Claim Cp484545MS unpaid fire brigade invoice I have a fire at m6 house , on 5he 28th of September 2022. The claim was accepted after the investigation by Momentum and the 1st invoice sent was for the fire brigade Fireops in October 2022. There were the first responders and to date that invoice has not been paid , numerous emails to momentum Lindiwe Nkosi , who was great at her service have now gone unanswered and invoice is unpaid. If FireOps had not responded in the time they did the whole house would have burnt. Your urgent assistance is really appreciated.
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Replies (1)Momentum Insure's replyOfficial
24 Jan 2023, 21:49Good evening Troy.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter and we will contact you to address your concerns.
Kind regards
Brenda
Momentum Insure's reply24 Jan 2023, 21:49
Official
Good evening Troy.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter and we will contact you to address your concerns.
Kind regards
Brenda
