AN
Anchane N

1 reviews | Active since Sept 2024

05 Nov 2024, 12:58

Compared to my first experience with regards to a claim with Momentum, I must say BANELE MSIZA restored my faith in this company

Compared to my first experience with regards to a claim with Momentum, I must say BANELE MSIZA restored my faith in this company. I was in the brink to jump ship but her friendly and prompt service, made me realise that there are still exceptional customer service out there. Unlike the first time where I had to call every week for over a month to do a follow up on my claim and escalate the matter before it got resolved, BANELE MSIZA resolved my issue within 4days. What a star ⭐⭐⭐. Thank you Momentum ❤️

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Replies (1)
Momentum Insure
Momentum Insure's reply05 Nov 2024, 13:07
Official
Good day Anchane. 
Thank you for such a wonderful compliment. We really appreciate hearing about the excellent service that you have received from Marco. Thank you for being a loyal customer and for trusting us with insuring your assets, we will make sure to share this with Banele. 
Have a fantastic day!
 Kind Regards
 Brenda