FZ
Francois Z
1 reviews | Active since May 2014
24 Aug 2015, 11:45
Communication
Since the break-in on the 10th of July I made numerous phone calls to Alexander Forbes to try and track the progress. After the 23rd attempt on the 5th of August I finally got the result of my claim. POOR communication by Alexander Forbes which results in BAD customer service? Still waiting on a rejection letter...!
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Momentum Insure's replyOfficial
24 Aug 2015, 16:35Hello SuperVZ,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Momentum Insure's reply24 Aug 2015, 16:35
Official
Hello SuperVZ,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE