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maartin O
1 reviews | Active since May 2010
05 Feb 2020, 14:06
Commercial Short Term Insurance uncapable of finalising a claim
Submitted a commercial claim on 13 January 2020.
To date we are still waiting on the outcome of the claim.
We are unable to use the specific bathroom related to the claim now for over 3 weeks, but Momentum cannot be bothered.
Complained on your facebook page, but nothing came of it.
Just received an e-mail from Denise Petzer with a bunch of unrelated questions to the claim.
Not impressed!
Is this your normal modus operandi or do I get a special kind of substandard service?
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Replies (1)
Momentum Insure's replyOfficial
05 Feb 2020, 14:11Good day Maartin. We are sorry to hear that you are not getting satisfactory results on your claim. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you shortly to assist.
Kind Regards
Qhakazile
Kind Regards
Qhakazile
Momentum Insure's reply05 Feb 2020, 14:11
Official
Good day Maartin. We are sorry to hear that you are not getting satisfactory results on your claim. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. We will contact you shortly to assist.
Kind Regards
Qhakazile
Kind Regards
Qhakazile